Can't make your trip anymore and want to cancel? Check out next steps and your options below...
Considering Cancelling? Explore Your Options First
We understand that cancelling your place is a difficult decision. Before proceeding, please review the following options available to you:
1. Deferral โ Postpone Your Challenge
- You can defer your challenge place to the following year and get an extra 12 months to fundraise.
- Deferral fees: ยฃ80 for trekking challenges | ยฃ35 for skydives (must be paid to confirm).
- Any outstanding payments (e.g., payment plans) will be paused for 6 months if you defer.
- You are protected from future price increases on registration fees and fundraising targets once your deferral is confirmed.
2. Payment Extensions โ More Flexibility
- If you're concerned about finances, we offer extended payment plans or can push back deadlines to a fixed date.
- Let us know if this would help, and weโll explore options to support you.
Still Want to Cancel?
If you've reviewed the above options and wish to proceed with cancellation, please submit your request via our [Cancellation Request Form] to begin the process.
Important Notes
- No refunds on paid fees if cancellation occurs after 14 days from your initial booking.
- Refund requests are processed within 5 working days, with refundable registration fees returned within 10โ14 business days.
- Fundraised money remains with the charity and cannot be refunded to donors.
For further questions, please contact team@endeavoursadventures.com. ๐